Drawing the Line: How Much Value is Sitting Unrealized inside Your Retail Store?Delivering value within services and the customer experience forms an integral part of in-store retail operations. For medium to large retail chains, maximizing the value of their resources to do this, whether its stock, personnel,… Read More |
Quick Service, Quick Tech: 5 Reasons Self-Order Kiosks Are a Must-Have in QSRToday’s customers have grown accustomed to do-it-yourself experiences in restaurants, from ordering ahead in the app to carrying it away from a pickup station. Self-ordering kiosks are another experience that have emerged as a game-changer… Read More |
The Line Ends Here, The Labor Doesn’t: How Line Elimination Unleashes Employee Productivity and ValueWithin the retail landscape, the fight to remain relevant, competitive, and profitable is becoming increasingly challenging for larger retail businesses, particularly those relying on traditional operating models that don’t speak to modern-day customer demands. We’re… Read More |
From Hassles to Happiness: The Power of Automated In-Store ReturnsIn-store returns are a massively important but underutilized part of the customer journey. According to a survey by UPS, 73% of consumers indicated that the return experience would impact whether or not they continue shopping… Read More |
Aila SDK 2.2 Release NotesWe’re excited to announce Aila SDK version 2.2.0. This new version brings a host of new features, bug fixes, and a firmware update for the 12.9" Interactive Kiosk (Gen 4/5/6), and introduces formal support for… Read More |
Five Benefits of Automating Returns in Retail StoresIn the age of online shopping, customers have come to expect the convenience of in-store returns, as sending returns by mail has become a burdensome chore. Returns have grown exponentially in recent years, amounting to… Read More |