Banks, financial institutions, and insurance companies are joining other industries in embracing automation to enhance efficiency, streamline operations, and provide an exceptional customer experience. One such advancement gaining momentum is the deployment of visitor check-in kiosks for queuing, ID verification, and more. What are the reasons behind the adoption of guest check-in kiosks in banks […]

In today’s fast-paced retail pharmacy setting, pharmacists and pharmacy technicians face a myriad of tasks that can strain their time and resources. However, a solution lies in leveraging self-service technology, specifically pharmacy kiosks, to automate routine tasks and enhance the patient experience. By incorporating self-service pharmacy kiosks, pharmacies can optimize their operations, reduce wait times, […]

What do Chili’s, McDonald’s, and Taco Bell, all have in common? They’re all increasing order values at a vast scale with self-order kiosks. Restaurant self-order kiosks have quickly become standard fixtures in fast-food and fast-casual establishments. They can reduce lines, increase order sizes, and free up front-of-house staff. These interactive, order-and-pay kiosks have revolutionized the […]

The grocery industry plays a vital role in our daily lives, ensuring we have access to essential goods. However, this sector faces significant challenges, such as long lines and labor shortages, which negatively impact both customer satisfaction and financial stability.

The Challenges Facing Healthcare Long Wait Times For patients, long wait times can be a source of frustration and anxiety. For providers, they mean reduced throughput and inefficient use of clinical and administrative resources. According to Cooper University Health Care, average patient wait times have increased by 8% since 2017 and 24% since 2004—negatively impacting […]

As retailers grapple with the challenges of labor shortages and long lines, self-service technology has emerged as a powerful solution. Self-checkout and automated returns have become increasingly popular in recent years, as retailers seek to streamline their operations and minimize customer wait times. The negative impact of long lines and labor shortages on customer experience […]

Travel and hospitality providers recognize the importance of speed and convenience—whether it be in hotels, restaurants, airlines, or cruise ships. However, with ongoing staffing issues and long lines and wait times, hospitality enterprises are facing major issues with staffing and customer experience. The following is a brief excerpt from our white paper: Solving Labor Challenges […]

Quick-service restaurants are struggling with long lines and labor shortages in the wake of the Covid-19 pandemic, which negatively impact customer satisfaction and profitability. However, self-service ordering kiosks provide a solution to these challenges, helping to improve customer experience, increase sales, and reduce labor costs. Reducing long lines with self-service ordering kiosks Long lines are […]

Retailers need to connect the personal mobile experience shoppers are having  with the digital in-store experience they wish they could have.