Time has become an essential commodity to consumers. Forrester data tells us that 66% of customers say that valuing their time is the most important thing a company can do to provide good customer service and boost loyalty. Research also shows that a whopping 73% of consumers want self-service technology. Trends like these drive companies with many […]

Self-service kiosks help boost CSAT scores & basket sizes for businesses with many physical locations. Here are 3 key stats to help CX teams.

Drop-off kiosks with lockers are a fast, safe, and convenient way to enable drop-offs of retail returns and rentals. With retailers ramping up efforts to compete with ecommerce and taking measures for safe indoor shopping, drop-off lockers with self-service kiosks are one way to reduce lines and improve the customer experience.  Drop-off kiosks bring in […]

Today we introduce version 1.9.15 of our SDK, which brings performance updates in addition to expanded compatibility for the latest generation of iPads. Get the latest update now by visiting Aila’s Customer Portal. If you don’t an account, you can create one for free here. Update – August 3, 2021: We have incremented to SDK […]

Cruise line self-service experiences are easier than ever with iPad-based kiosks for check-in, activity sign-ups, restaurant ordering, and more

Healthcare Kiosk Solutions from Aila Technologies offers patients and practices superior experiences, performance and outcomes. See how.

Fabletics is a fitness and athleisure brand with 50 stores across North America and plans for expansion in 2021. With a business model that centers around its VIP membership subscription, customers receive monthly credits, product discounts, and free shipping for a monthly subscription fee.  Like other digitally native brands finding success in the brick-and-mortar space, […]

iPad POS systems provide retailers with the power, flexibility, ease-of-use, and convenience needed for modern customer experiences.

Modern price scanners provide shoppers with sale-clinching information, personalized offers, reviews, and more. Here’s how to leverage your price checkers.