Category: Insights
 

How Self-Service Kiosks Are Ending Lines and Changing Customer Behavior

In today’s fast-paced world, customer expectations have shifted dramatically. Consumers demand convenience, efficiency, and control over their shopping experiences. This is where self-service kiosks emerge as a game-changer for large-scale businesses. By empowering customers with self-service options, self-service kiosks are not just eliminating lines – they’re fundamentally changing customer behavior, transforming operations, and driving significant […]

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Transforming Patient Check-In: Aila and CERTIFY Health’s All-In-One Solution

Picture this: a healthcare facility where long lines, manual errors, and overworked staff are things of the past. This vision is now a reality thanks to the cutting-edge collaboration between Aila and CERTIFY Health. This joint patient intake solution is designed to streamline and automate the patient check-in process, significantly enhancing the healthcare experience for […]

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How Aila Can Help with Fraud and Loss Prevention for Retailers with Automated Returns

In today’s fast-paced retail landscape, managing returns has become a significant challenge for retailers. With a staggering $743 billion of merchandise returned in 2023, accounting for 14.5% of total retail sales, processing returns is not only time-consuming but also prone to errors and fraud. The National Retail Federation (NRF) estimates that fraudulent returns cost retailers […]

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The Self-Service Kiosk Playbook

We’ve put together this kiosk best practices guide based on thousands of successful installations across retail, grocery, healthcare, and more. 

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Self-Service Kiosk Best Practices Guide

We’ve put together this kiosk best practices guide based on thousands of successful installations across retail, grocery, healthcare, and more. 

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California’s $20 Minimum Wage: How Aila Kiosks Can Be Your Fast Food Lifeline

California’s new $20 minimum wage for fast food workers, starting April 1st, 2024, has sent shockwaves through the industry. While it aims to improve worker financial security, it also raises concerns about price hikes and potential job losses. For restaurant owners, navigating this new landscape requires innovative solutions to maintain profitability and guest satisfaction. The […]

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Is Your Retail Store Working as Hard as It Could Be? How Data Can Unlock Greater In-Store Efficiency

In-store data holds unrealized insights that can transform how a retail store designs its layout and operates. Discover how it can maximize retail store value.

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Is Your Store Ready for the “Phygital” Customer Experience?

Discover how the trend of “phygital” is changing customer expectations and in the in-store retail experience for both shoppers and retailers.

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Creating the Kind of Lines You Want in Your Retail Store

Discover what “good” lines are within retail stores and how to introduce them to enhance your in-store customer experience.

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