How Automotive Service Centers Use Digital Touchpoints to Enhance the Customer Experience
In the automotive industry, digital devices and consumer-facing touchpoints can improve a number of friction points in auto service centers. By reducing frustration and streamlining processes for both customers and technicians, digital tools can help service centers increase loyalty—and profits.
Inside the Brick-and-Mortar Locations of Digitally Native Vertical Brands (DNVBs)
As digitally native brands expand into physical retail, they buck conventional retail paradigms, blending digital and physical worlds to create seamless shopping experiences that are consistent across the web, apps, and the physical store. Here’s how some DNVBs are reinventing physical retail.
Choosing a Platform for In-Store Technology
As consumer devices expand their footprint in the enterprise as a cost-effective, powerful, versatile, expandable, alternative to legacy retail technology, Apple’s mobile operating system (iOS) is proving to be the ideal foundation for an in-store tech stack at the enterprise scale. Here’s why.
What “In-Store Omnichannel” Looks Like
55% of retailers say they are actively investing in omnichannel technologies, but many still struggle to define what “in-store omnichannel” should look like.
How Scanning Enables In-Store Digital Innovation
In an age where smartphone-connected consumers are demanding interactive shopping experiences in-store, next-gen scanning technology is integral to retail innovation. Scanning of barcodes, QR codes, and IDs via kiosks and handhelds connects physical and digital assets, enabling connected experiences
Have Website, Want an iOS Kiosk? Meet Kiosk Pro
One of the biggest challenges with bringing digital experiences into your store is developing a custom solution that reflects your brand and your objectives onto your iOS device. Good news: if you have an e-commerce platform, there may be a shorter path with Kiosk Pro.
Retail Technology Investments Are Paying Big Dividends
Businesses that invest in retail technology to improve the customer experience & enable digital capabilities in-store for blended customer journeys are touting those initiatives during earnings season.
Why In-Store Technology Is Now a Necessity for Brick-and-Mortar Retailers
In a rapidly moving, digital-first world, physical retailers are using in-store technology to implement efficient, frictionless shopping experiences.
Key Ways Retailers Are Moving Beyond Barcode Scanning
Retail experts are urging brands not to abandon physical stores, but to innovate within them, and one way to do that is build interactive shopping experiences based on next-gen scanning technology. Here are some truly inspired ways brands are moving beyond simple barcode scanning.