Category: Insights
 

Self-Service Kiosk Best Practices Guide

We’ve put together this kiosk best practices guide based on thousands of successful installations across retail, grocery, healthcare, and more. 

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California’s $20 Minimum Wage: How Aila Kiosks Can Be Your Fast Food Lifeline

California’s new $20 minimum wage for fast food workers, starting April 1st, 2024, has sent shockwaves through the industry. While it aims to improve worker financial security, it also raises concerns about price hikes and potential job losses. For restaurant owners, navigating this new landscape requires innovative solutions to maintain profitability and guest satisfaction. The […]

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Is Your Retail Store Working as Hard as It Could Be? How Data Can Unlock Greater In-Store Efficiency

In-store data holds unrealized insights that can transform how a retail store designs its layout and operates. Discover how it can maximize retail store value.

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Is Your Store Ready for the “Phygital” Customer Experience?

Discover how the trend of “phygital” is changing customer expectations and in the in-store retail experience for both shoppers and retailers.

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Creating the Kind of Lines You Want in Your Retail Store

Discover what “good” lines are within retail stores and how to introduce them to enhance your in-store customer experience.

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Drawing the Line: How Much Value is Sitting Unrealized inside Your Retail Store?

Learn more about value sitting unrealized within retail store floor space and how to harness it for greater revenue and a better customer experience.

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Quick Service, Quick Tech: 5 Reasons Self-Order Kiosks Are a Must-Have in QSR

Today’s customers have grown accustomed to do-it-yourself experiences in restaurants, from ordering ahead in the app to carrying it away from a pickup station. Self-ordering kiosks are another experience that have emerged as a game-changer for restaurants, offering a convenient and efficient way for customers to place their orders. However, the benefits of self-ordering kiosks […]

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The Line Ends Here, The Labor Doesn’t: How Line Elimination Unleashes Employee Productivity and Value

Discover why eliminating in-store customer lines enhances the value of your labor and how to solve lines and labor challenges at scale.

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From Hassles to Happiness: The Power of Automated In-Store Returns

In-store returns are a massively important but underutilized part of the customer journey. According to a  survey by UPS, 73% of consumers indicated that the return experience would impact whether or not they continue shopping with a retailer. The focus is now on automating these processes to address customer expectations, overcome operational challenges (like labor […]

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