As retailers grapple with the challenges of labor shortages and long lines, self-service technology has emerged as a powerful solution. Self-checkout and automated returns have become increasingly popular in recent years, as retailers seek to streamline their operations and minimize customer wait times. The negative impact of long lines and labor shortages on customer experience […]

Travel and hospitality providers recognize the importance of speed and convenience—whether it be in hotels, restaurants, airlines, or cruise ships. However, with ongoing staffing issues and long lines and wait times, hospitality enterprises are facing major issues with staffing and customer experience. The following is a brief excerpt from our white paper: Solving Labor Challenges […]

Aila’s iPad-based Interactive Kiosk™ is making airport check-in easier for travelers and more efficient for domestic airlines.