Unfortunately, the classic patient intake process of long lines, redundant paperwork, and frustrated reception staff no longer works in a contemporary healthcare facility. Patient check-in kiosks are being used by hospitals and clinics across the U.S. to upgrade operations, improve the patient experience, and lessen staff burden. However, deploying a successful check-in kiosk is much more than dropping […]

For decades, the patient check-in process has remained largely the same—clipboards, stacks of paperwork, long lines at the front desk, and administrative bottlenecks that slow everything down. But as healthcare providers work to improve efficiency and patient satisfaction, traditional check-in methods are becoming increasingly outdated. Enter digital patient check-in, a smarter, faster way to get […]

Another NRF is in the books, and one thing is clear: vision technology is transforming retail. From self-service in stores to automated pill counting in retail pharmacies, computer vision is expanding far beyond traditional use cases. Retailers and healthcare enterprises are embracing vision-based automation to streamline operations, improve accuracy, and enhance customer experiences. At Aila, […]

Picture this: you walk into a busy store or clinic, and instead of waiting in line to check in or fill out forms, you breeze past to a kiosk where all it takes is one quick scan of your phone or license. No waiting, no fuss. Just one scan, and you’re done. This is Aila’s […]

Self-service kiosks have provided consumers and enterprises with fast, personalized transactions for decades. From the early days of vending machines to today’s innovative, interactive kiosks, these devices continue to solve everyday challenges like long lines and operational efficiencies with ease. As the kiosk market has evolved, a wide variety of sizes, capabilities, and operating systems […]

Picture this: a healthcare facility where long lines, manual errors, and overworked staff are things of the past. This vision is now a reality thanks to the cutting-edge collaboration between Aila and CERTIFY Health. This joint patient intake solution is designed to streamline and automate the patient check-in process, significantly enhancing the healthcare experience for […]

In today’s fast-paced retail landscape, managing returns has become a significant challenge for retailers. With a staggering $743 billion of merchandise returned in 2023, accounting for 14.5% of total retail sales, processing returns is not only time-consuming but also prone to errors and fraud. The National Retail Federation (NRF) estimates that fraudulent returns cost retailers […]

We’ve put together this kiosk best practices guide based on thousands of successful installations across retail, grocery, healthcare, and more. 

For quick-service restaurants (QSRs), efficiency and convenience are essential elements of the customer experience. However, long lines and labor shortages have emerged as significant barriers to providing efficient service. Through the adoption of self-service ordering kiosks, QSRs can overcome these challenges, enhancing customer experiences and driving increased sales. This white paper explores the transformative impact […]