Picture this: a healthcare facility where long lines, manual errors, and overworked staff are things of the past. This vision is now a reality thanks to the cutting-edge collaboration between Aila and CERTIFY Health. This joint patient intake solution is designed to streamline and automate the patient check-in process, significantly enhancing the healthcare experience for […]

In today’s fast-paced retail landscape, managing returns has become a significant challenge for retailers. With a staggering $743 billion of merchandise returned in 2023, accounting for 14.5% of total retail sales, processing returns is not only time-consuming but also prone to errors and fraud. The National Retail Federation (NRF) estimates that fraudulent returns cost retailers […]

We’ve put together this kiosk best practices guide based on thousands of successful installations across retail, grocery, healthcare, and more. 

For quick-service restaurants (QSRs), efficiency and convenience are essential elements of the customer experience. However, long lines and labor shortages have emerged as significant barriers to providing efficient service. Through the adoption of self-service ordering kiosks, QSRs can overcome these challenges, enhancing customer experiences and driving increased sales. This white paper explores the transformative impact […]

In the fast-paced world of healthcare, efficiency and patient satisfaction are paramount. However, the industry faces challenges such as long wait times, staff shortages, and data entry errors, which can significantly impact both operational efficiency and the patient experience. Improving these aspects of care is essential for delivering quality services. In this white paper, we […]

In travel and hospitality, speed and convenience are essential factors for customer satisfaction. However, long lines and labor shortages have emerged as significant barriers to delivering efficient services. With the introduction of self-check-in kiosks, hotels, airlines, and other travel providers can overcome these challenges, enhance the customer experience, and unlock new avenues for increased sales. […]

In response to the escalating demand for efficiency and enhanced customer experiences in retail, self-service technology has emerged as a formidable solution. Retailers are increasingly adopting self-checkout and automated returns to address labor shortages and alleviate long lines, exacerbated by the surge in online returns. In this white paper, we delve into how self-checkout and […]

The grocery industry is a cornerstone of our daily lives, providing essential goods and nourishment. Yet, grocery stores face persistent challenges, including long lines and escalating operational costs, which not only impact customer satisfaction but also strain financial resources. In a recent white paper, we explore how self-checkout and self-ordering technologies offer a strategic solution […]

Are you tired of the chaotic queues and lengthy wait times at your bank branch? Our self-service kiosk is designed to revolutionize line management and enhance customer satisfaction. In this post, we’ll give you a sneak peek into how our kiosk can transform your banking experience, paving the way for smoother operations and happier customers. […]