The manual handling of returns causes nothing but unnecessary delays while hurting the customer experience. This is where automated returns can make a huge impact. Automated returns have the power to transform the return process from taking minutes to mere seconds while offering a range of benefits including improving the customer experience.

Here are the 6 types of features to look for in a pharmacy kiosk for pharmacies that want to automate more across their many locations.

Hotel automation not only streamlines the process for guests and staff but also offers a heightened level of convenience, personalization, and customer experience.

The razor-thin margins of the supermarket industry are a longstanding cause for innovation, creativity, and efficiency. From coupons to giving out free samples in the aisle, grocers are experts at finding new ways to engage and retain customers.  It’s no surprise then, that grocery retailers are on the forefront of automation in the store. From […]

Banks, financial institutions, and insurance companies are joining other industries in embracing automation to enhance efficiency, streamline operations, and provide an exceptional customer experience. One such advancement gaining momentum is the deployment of visitor check-in kiosks for queuing, ID verification, and more. What are the reasons behind the adoption of guest check-in kiosks in banks […]

In today’s fast-paced retail pharmacy setting, pharmacists and pharmacy technicians face a myriad of tasks that can strain their time and resources. However, a solution lies in leveraging self-service technology, specifically pharmacy kiosks, to automate routine tasks and enhance the patient experience. By incorporating self-service pharmacy kiosks, pharmacies can optimize their operations, reduce wait times, […]

What do Chili’s, McDonald’s, and Taco Bell, all have in common? They’re all increasing order values at a vast scale with self-order kiosks. Restaurant self-order kiosks have quickly become standard fixtures in fast-food and fast-casual establishments. They can reduce lines, increase order sizes, and free up front-of-house staff. These interactive, order-and-pay kiosks have revolutionized the […]

The grocery industry plays a vital role in our daily lives, ensuring we have access to essential goods. However, this sector faces significant challenges, such as long lines and labor shortages, which negatively impact both customer satisfaction and financial stability.

The Challenges Facing Healthcare Long Wait Times For patients, long wait times can be a source of frustration and anxiety. For providers, they mean reduced throughput and inefficient use of clinical and administrative resources. According to Cooper University Health Care, average patient wait times have increased by 8% since 2017 and 24% since 2004—negatively impacting […]