Picture this: you walk into a busy store or clinic, and instead of waiting in line to check in or fill out forms, you breeze past to a kiosk where all it takes is one quick scan of your phone or license. No waiting, no fuss. Just one scan, and you’re done. This is Aila’s […]

In the automotive industry, digital devices and consumer-facing touchpoints can improve a number of friction points in auto service centers. By reducing frustration and streamlining processes for both customers and technicians, digital tools can help service centers increase loyalty—and profits.