In today’s fast-paced retail landscape, managing returns has become a significant challenge for retailers. With a staggering $743 billion of merchandise returned in 2023, accounting for 14.5% of total retail sales, processing returns is not only time-consuming but also prone to errors and fraud. The National Retail Federation (NRF) estimates that fraudulent returns cost retailers […]

We’ve put together this kiosk best practices guide based on thousands of successful installations across retail, grocery, healthcare, and more. 

In response to the escalating demand for efficiency and enhanced customer experiences in retail, self-service technology has emerged as a formidable solution. Retailers are increasingly adopting self-checkout and automated returns to address labor shortages and alleviate long lines, exacerbated by the surge in online returns. In this white paper, we delve into how self-checkout and […]

Get the full solution sheet to learn how to enhance efficiency and improve customer satisfaction with self-service drop-offs, pickups, and returns kiosks. Benefits: Reduce Lines: Alleviate staff burden during peak hours by implementing self-service options, minimizing wait times for customers. Preferred by Customers: Cater to the 73% of shoppers who prefer self-service technology, offering them […]

Streamline your pickups and returns effortlessly. Say goodbye to long queues and staff burden during peak hours with self-service solutions. Aila’s iPad-based Interactive Kiosk offers a quick and intuitive way for customers to handle their orders, reducing wait times and enhancing the retail experience. Get the full solution sheet to explore benefits like: Reduce Lines: […]

Transform any iOS device into a robust, enterprise-grade barcode scanner with Aila’s SoftScan solution, offering unparalleled performance and flexibility at a fraction of the cost of traditional mobile computers. Here’s a sneak peek at what you can expect from our SoftScan spec sheet: Key Features: Advanced image-based scanning supporting over 45 barcode symbologies Powers leading-edge […]

Unlock the potential of your enterprise with Aila’s cutting-edge Interactive Kiosk, designed to deliver unparalleled performance, flexibility, and reliability. Here’s a sneak peek at what you can expect from our Interactive Kiosk spec sheet: Enterprise Ready: Our Interactive Kiosk is engineered with a secure and durable commercial-grade design, ensuring reliable high-volume use. With performance monitoring […]

How Rent the Runway uses Aila’s Interactive Kiosk to simplify returns at WeWork locations, improving the customer experience for members of each enterprise.