Aila is the leading provider of self-service solutions for retail, healthcare, QSR, travel & hospitality and more.
What We Do
Aila Technologies is the leader in self-service solutions for top brands aiming to eliminate long lines, increase operational efficiency, and elevate the customer experience at their physical locations. Our unified architecture combines advanced computer vision, robust enterprise hardware, and comprehensive managed services empowering enterprises to rapidly develop, deploy, and scale seamless self-service experiences across their physical locations with greater ease and efficiency.
We offer:
- Enterprise Technology: With Aila's Interactive Kiosk™, SoftScan™, and Managed Services, enterprises can offer self-service solutions with unparalleled performance, flexibility, and reliability
- Superior Performance: 2x-5x more processing power over competing kiosks, with unbeatable image-based scanning
- Endless Flexibility: Countless peripheral configurations that scale with your business without the cost or bulk of legacy systems
- Minimal Footbprint: Elegant and robust design that is optimized for space utilization and changing layouts
- Turnkey Readiness: Ships complete and ready to install
With our Interactive Kiosk, SoftScan, and Managed services, Aila powers over five million transactions a day.
Our Story
Aila was founded in 2010, shortly after the release of the first iPad. Cofounders Jason Gulbinas and Matt Kowalczyk recognized that these powerful mobile devices provided better performance and more flexibility than traditional retail systems and began designing products that offer the convenience of online shopping to brick-and-mortar locations.
Since then, Aila has become an official partner to Apple and the predominant self-service solutions provider to world-class enterprises, offering a unified architecture that combines advanced computer vision, robust enterprise hardware, and comprehensive managed services empowering enterprises to rapidly develop, deploy, and scale seamless self-service experiences across their physical locations with greater ease and efficiency.
Contact us to learn how Aila's solution can transform your enterprise and deliver exceptional operational efficiency and customer experiences at scale.
Leadership
Jason Gulbinas
Former founder of Product1 Design, a product development consultancy servicing clients such as J&J and Polaroid which he ran for ten years
MBA, Babson College (valedictorian) and BS from Boston University in Manufacturing Engineering
Matt Kowalczyk
Prior to Aila, Matt developed groundbreaking products for many of Boston’s top hardware and technology companies, including consumer lighting arrays for Color Kinetics and a first of kind robotic prosthetic for BiOM
MBA, Babson College and BS from Rutgers in Mechanical Engineering
Luis Fernandes
Luis brings over 15 years of global marketing leadership driving rapid growth and scale through GTM, demand, and brand strategies for B2B tech companies
B.A. in Philosophy and American History from University of Massachusetts
Chris Nissen
Chris brings over a decade of operations and program management experience for leading hardware and software companies including Markforged, SamsungPay, and LoopPay. Chris is also a reservist Commander of the U.S. Air Force.
B.S. in Business Administration from United States Airforce Academy
John Ayers
John has more than 20 years in senior roles in Quality, Operations, Engineering and Agile development. He was the COO at OV Loop, Director of Quality for SamsungPay, Vice President of Quality Engineering at the Institute of Health Metrics, and Director of Quality at Skyhook Wireless.
BS in Business, Emmanuel CollegeMasters of MIS, Endicott College
Derek Hatchett
Derek has brought over 100 products and services to market in the consumer, industrial, and medical spaces by focusing on the customer and delivering valuable solutions.
MBA, MIT Sloan School of ManagementB.S. and M.S. in Engineering from Boston University
Latest news
Drawing the Line: How Much Value is Sitting Unrealized inside Your Retail Store?Delivering value within services and the customer experience forms an integral part of in-store retail operations. For medium to large retail chains, maximizing the value of their resources to do this, whether its stock, personnel,… Read More |
Quick Service, Quick Tech: 5 Reasons Self-Order Kiosks Are a Must-Have in QSRToday’s customers have grown accustomed to do-it-yourself experiences in restaurants, from ordering ahead in the app to carrying it away from a pickup station. Self-ordering kiosks are another experience that have emerged as a game-changer… Read More |