Ensuring the success of your large-scale deployment at every stage
Integrated Services and Support

1. FRONT-END APPLICATION
We have a deep understanding of the application layer to provide workflow improvements and app updates. We also leverage app insights to proactively solve system and customer experience challenges
2. MOBILE DEVICE MANAGEMENT
Mobile Device Management (MDM) enables Aila to monitor and manage these devices, configurations, and stay up to date with OS patching and app version management. This also allows us to deploy policy configuration and enforcement, zero-touch deployment, secure test environments, inventory reporting, and auditing
3. REMOTE STATUS MONITORING
We leverage our in-house Remote Status Monitoring (RSM) to access system health data to proactively discover and troubleshoot issues that MDM alone can’t capture

Our Approach
FULL-STACK ENGINEERING: We have a deep bench of mechanical, electrical, and software engineers working together to deliver unmatched integration and functionality
EXPERTS IN USER EXPERIENCE: Our team’s expertise in workflow design, user interface, and process integration enables us to tailor our solution to meet your needs
CUSTOMER SUCCESS: Your success is our success. Knowing your KPIs and goals, we’ll work with you to ensure you can deploy, scale, and maintain your solution with ease – and make an impact on user adoption and experience
CUSTOMER SUPPORT: Our team of certified agents is here to help. Customers can easily access our support team via SMS, web chat, and our dedicated support portal

Program Lifecycle Support and Services
Explore how Aila’s enterprise services meet your needs across the entire program lifecycle
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