Healthcare

Insights

How Patient Check-In Kiosks are Solving Staffing Challenges in Healthcare

Staffing front desks at healthcare practices has never been more challenging. The widespread shortage of healthcare workers has made it especially difficult for large healthcare facilities to ensure a streamlined patient check-in process — and…

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Insights

3 Ways You can Meet Your Patient’s Technology Expectations

The way patients interact with their healthcare providers is changing. Patients of all age groups want digital options to manage their care and are more likely to switch providers to get it. Self-service options became increasingly…

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Insights

The Most Important Features Pharmacies Should Look for in a Pharmacy Kiosk

Pharmacy kiosks are quickly gaining popularity across major pharmacies as an effective way to automate a range of transactions, allowing shoppers and patients to serve themselves quickly and conveniently. From check-in to self-checkout, pharmacy kiosks restore…

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Insights

How Urgent Care Centers Can Reduce Wait Times With Patient Check-In Kiosks

Urgent care centers are quickly gaining popularity for their convenience and lower costs. Patient check-in kiosks can help reduce wait times and administrative burdens. Urgent care centers are serving a growing number of patients each…

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Insights

Self-Service Technology Doesn’t Replace Workers, It Makes Their Jobs Easier

A common misconception about self-service technology is that it will replace the important work done by employees, especially in the retail and service industries.  Nothing can be further from the truth. Take the self-service checkout…

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Case Studies

Quest Diagnostics: Saving Phlebotomists’ Time and Streamlining the Patient Experience

Quest Diagnostics annually serves one in three adult Americans and half the physicians and hospitals in the United States. As an innovator in healthcare, Quest sought ways to lessen the workload of its busy phlebotomy…

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