May 28 | 3 min read

Transforming Patient Check-In: Aila and CERTIFY Health’s All-In-One Solution

Aila Staff
aila certify solution sheet

Picture this: a healthcare facility where long lines, manual errors, and overworked staff are things of the past. This vision is now a reality thanks to the cutting-edge collaboration between Aila and CERTIFY Health. This joint patient intake solution is designed to streamline and automate the patient check-in process, significantly enhancing the healthcare experience for both patients and providers.

What’s included?

The patient check-in solution is a comprehensive package designed to transform the traditional check-in experience. Here’s what it entails:

  • Aila’s Interactive Kiosk: the leading iOS-based check-in kiosk for enterprise with powerful scanning
  • Sleek Acrylic Base Table Mount: Ensuring a modern and professional appearance, easily fitting into any medical environment
  • Ingenico Link/2500i terminal: A sleek, modern payment terminal to facilitate seamless transactions
  • ID Tray: For quick and accurate scanning of identification documents like driver’s licenses and insurance cards
  • CERTIFY Health Patient Intake Software: Cutting-edge software that powers the entire check-in process


Aila CERTIFY Health patient intake kiosk for check-in self-service

How it works

The Aila Patient Check-In Kiosk leverages a blend of advanced hardware and sophisticated software to offer a seamless check-in experience. Here are the key features:

  • Interactive and Intuitive Interface: Aila’s kiosk provides an engaging and user-friendly interface that simplifies the check-in process for patients of all ages
  • Effortless Installation: The sleek acrylic base table mount allows for easy, drill-free installation, ensuring that the kiosk can be deployed quickly and efficiently
  • Fast ID Scanning: The integrated ID tray and scanning technology enable fast and intuitive identification processes, reducing waiting times and enhancing patient satisfaction.
  • Error-Free Data Entry: By automating data entry, the solution eliminates manual entry errors, ensuring accurate patient information and reducing administrative burdens.
  • Compact Design: The kiosk’s small footprint ensures it fits seamlessly into any environment, making it an ideal solution for clinics and hospitals with limited space.

healthcare check-in kiosk


Implementing the Aila & CERTIFY Health solution brings transformative benefits to healthcare facilities. One of the most significant advantages is the reduced burden on administrative staff. By automating many of the routine tasks associated with patient check-in, staff can redirect their focus to more critical activities, such as providing direct patient care and managing complex administrative issues. This shift not only enhances overall operational efficiency but also improves job satisfaction among staff members, as they are freed from repetitive, mundane tasks.

Another key benefit is the enhancement of the patient experience. The streamlined, user-friendly check-in process provided by Aila’s interactive kiosk ensures that patients spend less time waiting and more time receiving the care they need. The intuitive interface, coupled with fast ID scanning and error-free data entry, makes the check-in process quick and pleasant. Patients appreciate the efficiency and simplicity, leading to higher satisfaction rates and a better overall perception of the healthcare facility.

The increased efficiency resulting from this solution is remarkable. Aila’s check-in kiosk accelerates the patient check-in process by up to four times, significantly improving the flow within healthcare facilities.

This speed not only reduces congestion in waiting areas but also allows for more patients to be processed in a given timeframe, effectively increasing the facility’s capacity. Additionally, the minimized risk of errors through automated data entry ensures that patient records are accurate and reliable, which is crucial for delivering high-quality care.

Get the free solution sheet to learn more

To gain deeper insights and detailed specifications of the Aila & CERTIFY Health patient intake solution, download the comprehensive solution sheet now. Transform your patient intake process with Aila and CERTIFY Health.

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